Terms of service

Terms of Service – URBANGEN

Welcome to URBANGEN. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

These Terms of Service govern your use of the URBANGEN website and services.

By using our website, you confirm that you are at least 18 years old or using the site under parental supervision.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

URBANGEN offers clothing and related products.

We make every effort to display product colors and details accurately, but slight variations may occur due to screen differences.

All products are subject to availability.

3. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Payments must be completed through the available payment methods on our website.

4. Orders & Acceptance

Once you place an order, you will receive a confirmation email.

URBANGEN reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.

In case of cancellation after payment, the amount will be refunded to your original payment method.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to unforeseen circumstances.

URBANGEN is not responsible for delays caused by courier partners or external factors.

6. Exchange Policy

We offer exchange only (no refunds).

Exchange requests must be made within 48 hours of delivery.

Items must be unused, unwashed, and returned with original tags and packaging.

For exchange requests, contact: bhatiapooja360@gmail.com

7. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of URBANGEN and is protected by applicable laws.

You may not copy, reproduce, or use any content without prior written permission.

8. User Conduct
You agree not to:

Use the website for unlawful purposes.

Interfere with the website’s security or operations.

Provide false or misleading information.

9. Limitation of Liability

URBANGEN shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability is limited to the maximum extent permitted by law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of India.

Any disputes will be subject to the jurisdiction of Indian courts.

12. Contact Information
For any questions regarding these Terms, please contact us at:
Email: bhatiapooja360@gmail.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.