Shipping policy

Shipping Policy – URBANGEN

Thank you for shopping with URBANGEN. Please review our shipping policy below.

1. Order Processing

All orders are processed within 1–3 business days after confirmation.

Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time

Once dispatched, orders are typically delivered within 7–10 business days.

Delivery timelines may vary depending on your location and courier services.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout.

Any additional charges such as taxes or duties (if applicable) must be borne by the customer.

4. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

5. Delays

While we aim to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather, logistics issues, or high demand periods.

URBANGEN is not responsible for delays caused by courier partners.

6. Incorrect Address

Please ensure that your shipping address is accurate.

URBANGEN will not be responsible for orders delivered to incorrect addresses provided by the customer.

7. Contact Us
For any shipping-related queries, feel free to contact us at:
Email: bhatiapooja360@gmail.com

Thank you for choosing URBANGEN!